Assign training. See who actually finished it.
In-service hours and certification refreshers are a real compliance obligation, and paper sign-in sheets make them nearly impossible to prove. BridgeCare OS lets admins assign training courses to caregivers, and caregivers complete them from their mobile portal — with per-caregiver completion status visible on one screen, included on every plan.
What it is: a way to assign training courses to caregivers and track who has completed them.
What BridgeCare ships: admin course assignment (to one caregiver, a group, or the whole roster), mobile-portal completion for caregivers, and per-caregiver completion status.
Why it matters: home care agencies carry ongoing in-service and compliance training requirements. A record of who was assigned what, and who finished it, replaces a stack of paper sign-in sheets.
What training does in BridgeCare OS
Assign a course
Admin creates or uploads a course and assigns it to a caregiver, a group, or the entire roster in a few clicks.
Mobile completion
Caregivers see assigned courses in their mobile portal alongside their schedule and complete them there, no separate login.
Per-caregiver status
Not started, in progress, or complete, visible per caregiver and per course, with completion timestamps recorded automatically.
Compliance visibility
Filter the roster to see exactly who still owes a required course, ahead of a survey or an audit, not after.
Why agencies care
In-service requirements need a paper trail
Most states require documented ongoing training hours for home care staff. A spreadsheet or a stack of sign-in sheets is hard to keep current and even harder to produce on demand. Assigning courses in BridgeCare OS and tracking completion per caregiver gives an agency a clean, current answer to "who has met their requirement" at any moment.
Assign once, not caregiver by caregiver
New policy, new certification refresher, new onboarding module: assign it to the whole roster or a group in one action instead of chasing individual caregivers down.
Completion happens where the caregiver already is
Training that lives in the same mobile portal caregivers already use for their schedule gets finished. Training that requires a separate login and password does not.
Frequently asked questions
How do I assign training to caregivers?
An admin creates a training course and assigns it to one caregiver, a group, or the whole roster. It appears on the caregiver's mobile portal immediately, and the admin can see who has been assigned, started, or completed it from one screen.
How is completion tracked?
Every caregiver's status is visible per course: not started, in progress, or complete, with a completion timestamp recorded automatically.
Is training included on every plan?
Yes. Course assignment, mobile completion, and per-caregiver completion tracking are included on every BridgeCare OS plan at no extra cost.
Can caregivers complete training from their phone?
Yes. Assigned courses show up in the caregiver's mobile portal alongside their schedule, so they can complete required training between visits or from home.
Does this help with in-service and compliance requirements?
Yes. It gives an agency a clear, current record of who has met their in-service or compliance requirement, without chasing paper sign-in sheets.
Related features
Credential & license tracking · Caregiver retention · Caregiver mobile app