Every credential, every expiration date, one screen
A lapsed CPR card or an expired license is a survey finding waiting to happen. BridgeCare OS tracks every caregiver credential, CPR, TB test, professional licenses, with its expiration date, sends multi-threshold alerts before anything lapses, and lets caregivers upload their own documents from their portal while admins verify with a clear status workflow.
What it is: a per-caregiver record of credentials, CPR, TB tests, professional licenses, with expiration dates and a verification status.
What BridgeCare ships: caregiver document upload, automated multi-threshold expiry alerts, and an admin verification workflow (valid, expiring soon, expired, pending verification).
Why it matters: agencies get caught by lapsed certifications during payroll runs and state surveys, not because the caregiver didn't renew, but because nobody was tracking the date. Automated alerts fix the timing problem.
What credential tracking does in BridgeCare OS
Every credential, one record
CPR, TB test, professional licenses, background checks, and any other document an agency tracks, per caregiver, with an expiration date.
Caregiver upload
Caregivers upload their own credential documents from their portal, no chasing paper or scanning at the office.
Automated expiry alerts
A scheduled job checks expiration dates and sends reminders at multiple thresholds before a credential lapses.
Verification workflow
Every credential carries a status: valid, expiring soon, expired, or pending verification, reviewed and set by an admin.
Why agencies care
Lapsed credentials are a survey finding
A surveyor who finds an expired CPR card or license on file is not going to take "we didn't notice" as an answer. A live, per-caregiver credential record with expiration dates and a verification status keeps an agency survey-ready every day, not just the week before an audit.
Alerts have to arrive before the deadline, not on it
A single reminder the day something expires is too late to schedule a renewal appointment. Multi-threshold alerts give admins and caregivers real lead time to act.
Upload where the caregiver already is
Caregivers uploading their own documents from their portal, instead of mailing or dropping off paper, keeps the record current without adding office work every time a certification renews.
Frequently asked questions
What credentials can BridgeCare OS track?
Any caregiver credential with an expiration date: CPR certification, TB test results, professional licenses (RN, LPN, CNA, HHA), background checks, and other required documents.
How do expiry alerts work?
A scheduled job checks every credential's expiration date and sends alerts at multiple thresholds before it lapses.
Can caregivers upload their own documents?
Yes, caregivers upload their own credential documents from their portal.
How does verification work?
Each credential moves through a status: pending verification, valid, expiring soon, or expired, reviewed and set by an admin after checking the uploaded document.
Does this help with state survey readiness?
Yes. Every caregiver's credentials, expiration dates, and verification status live in one place instead of scattered paper files.
Related features
Training & compliance courses · Recruiting & HR · Caregiver mobile app