BridgeCare OS is designed from the ground up to protect sensitive health information. HIPAA compliant, encrypted, and auditable — so you can focus on care, not risk.
Home care agencies handle Protected Health Information every day. BridgeCare OS is built to keep that data safe and your agency compliant.
BridgeCare OS meets the requirements of the Health Insurance Portability and Accountability Act. We protect PHI at every layer of the platform.
Our infrastructure and processes follow SOC 2 Trust Services Criteria. We are actively pursuing formal SOC 2 Type II certification.
All data transmitted between your browser, mobile device, and our servers is encrypted with industry-standard 256-bit TLS encryption.
Every user gets exactly the permissions they need — nothing more. Administrators define roles with granular control over what each user can see and do.
Multiple layers of security work together to keep agency, caregiver, patient, and family data safe at all times.
Data is encrypted in transit with TLS 1.2+ and at rest using AES-256 encryption. Your data is unreadable to anyone without authorized access.
Daily automated backups ensure your data is recoverable in any scenario. Backups are stored securely and tested regularly for integrity.
All data is stored on servers located in the United States. Your PHI never leaves US jurisdiction, meeting federal and state data residency expectations.
We maintain documented incident response procedures so that any potential security event is identified, contained, and communicated quickly and transparently.
Every BridgeCare OS account comes with enterprise-grade security features built in — not bolted on.
Add an extra layer of protection to every login. Supports authenticator apps for time-based one-time passwords.
Active session tracking with the ability to view and revoke sessions. Inactive sessions are automatically terminated.
Every action — logins, record views, edits, exports — is logged with timestamps and user identifiers. Full traceability for compliance audits.
Restrict platform access to approved IP addresses. Ideal for agencies that want to lock down access to office networks.
Sessions expire after periods of inactivity, reducing the risk of unauthorized access from unattended devices.
All API endpoints are authenticated and rate-limited. Token-based access ensures only authorized integrations can communicate with the platform.
We take data protection seriously and are happy to discuss our security practices in detail. Reach out to our team at hello@bridgecareos.com for security inquiries, BAA requests, or compliance documentation.
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