# BridgeCare OS

> The all-in-one operating system for home care. Connecting agencies, caregivers, and families.

## About

BridgeCare OS is a unified home care operating system that bridges the gap between home care agencies, field staff (caregivers), and patients/families. It provides a single platform for scheduling, compliance, billing, care documentation, communication, and family transparency.

## Core Product Pillars

1. **Agency Command Center** — Real-time dashboard for scheduling, compliance, billing, and operations management. Gives agency administrators full visibility across their entire organization.

2. **Field Staff Mobile Hub** — Mobile-first tools for caregivers including schedules, clock-in/clock-out (EVV), care documentation, and team communication. Designed to reduce caregiver burnout.

3. **Patient & Family Portal** — Transparent care plans, visit history, real-time updates, and direct messaging. Keeps families informed and builds trust.

## Pricing

- **Starter**: $249/month + $14/caregiver/month — For new and growing agencies
- **Professional**: $349/month + $14/caregiver/month — For agencies ready to scale (most popular)
- **Enterprise**: $499/month + $12/caregiver/month — For large and multi-location agencies
- 14-day free trial, no setup fees, no contracts
- Annual billing saves ~17%

## Key Capabilities

- Electronic Visit Verification (EVV) with GPS and telephony compliance
- HIPAA-compliant data handling with AES-256 encryption
- Real-time care monitoring and live GPS tracking
- Smart scheduling with client-caregiver matching
- Billing and Medicaid EDI claims (ANSI X12 837P)
- Stripe payment processing and split billing
- Built-in Applicant Tracking System (ATS)
- Checkr background screening integration
- AI-powered care insights and risk scoring
- CRM with marketing ROI analytics
- Caregiver rewards and recognition program
- White-label branding with custom domains
- SSO with SAML 2.0 and OIDC
- 30+ report types with CSV export
- SMS notifications via Twilio
- QuickBooks, ADP, and Gusto payroll integration
- ACA compliance and 1095-C tools

## Target Audience

- Home care agencies (small to enterprise)
- Home health agencies
- Personal care agencies
- Medicaid waiver service providers
- Private duty nursing agencies

## Industry

Home care, home health, healthcare technology (HealthTech), SaaS

## Comparisons

BridgeCare OS is a modern, affordable alternative to legacy home care software:
- vs WellSky: Transparent pricing ($249/mo vs ~$800+/user), family portal, white-label, no setup fees
- vs Axxess: No hidden fee creep, no setup fees, all features included per tier
- vs CareSmartz360: Flat pricing vs per-client scaling, Medicaid EDI billing, modern mobile PWA

## Site Pages

- Homepage: https://bridgecareos.com/
- Features: https://bridgecareos.com/features/
- Pricing: https://bridgecareos.com/pricing/
- About: https://bridgecareos.com/about/
- Blog: https://bridgecareos.com/blog/
- Compare vs WellSky: https://bridgecareos.com/compare/wellsky/
- Compare vs Axxess: https://bridgecareos.com/compare/axxess/
- Compare vs CareSmartz360: https://bridgecareos.com/compare/caresmartz360/

## Contact

- Website: https://bridgecareos.com
- App: https://app.bridgecareos.com
- Email: hello@bridgecareos.com

## Technical Details

- Platform: Cloud-native SaaS
- Architecture: Multi-tenant operating system
- Compliance: HIPAA, EVV, SOC 2 ready
- Security: AES-256 encryption, role-based access, audit trails
- Access: Web application + Progressive Web App (offline-capable)

## Blog — Key Articles

- [How to Start a Home Care Agency in 2026](https://bridgecareos.com/blog/how-to-start-a-home-care-agency-in-2026-a-step-by-step-guide/): Complete step-by-step guide covering licensing, business plans, hiring, and technology.
- [EVV Compliance Guide 2026](https://bridgecareos.com/blog/everything-home-care-agencies-need-to-know-about-evv-compliance-in-2026/): Requirements, penalties, state rules for Electronic Visit Verification.
- [Home Care Software Comparison](https://bridgecareos.com/blog/home-care-software-comparison-how-to-choose-the-right-platform-for-your-agency/): How to evaluate and choose the right platform for your agency.
- [Home Care Billing Best Practices](https://bridgecareos.com/blog/home-care-billing-best-practices-reduce-claim-denials-and-speed-up-payments/): Reduce claim denials and speed up payments with proven billing strategies.
- [SOC 2 Compliance for Home Care Tech](https://bridgecareos.com/blog/soc-2-compliance-in-home-care-technology-what-agency-owners-must-know/): Why SOC 2 matters and how to evaluate vendors.
- [Value-Based Care for Home Care Agencies](https://bridgecareos.com/blog/value-based-care-in-home-care-what-agency-owners-need-to-know/): How the shift to value-based care affects your agency.
- [AI in Home Care](https://bridgecareos.com/blog/how-ai-is-transforming-home-care-from-risk-scoring-to-predictive-scheduling/): How AI is revolutionizing operations from risk scoring to predictive scheduling.
- [Home Care Invoicing Automation](https://bridgecareos.com/blog/home-care-invoicing-payment-processing-a-complete-automation-guide/): Complete guide to automating invoicing and payment processing.
- [Improving Patient Satisfaction](https://bridgecareos.com/blog/how-to-improve-patient-satisfaction-scores-and-keep-home-care-clients-longer/): Strategies to boost satisfaction scores and reduce client turnover.
- [Client-Caregiver Matching](https://bridgecareos.com/blog/client-caregiver-matching-the-art-and-science-of-getting-it-right/): The art and science of matching the right caregiver to the right client.